Product

A clearer way to review revenue-cycle performance.

Claim Harbor follows one workflow: RCM check-in → calculated KPIs → directional insights → follow-up priorities → professional reporting.

Claim Harbor does not require an integration to begin using the product. You enter the de-identified summary metrics your billing systems already produce.

Claim Harbor — KPI dashboardSample data
82
/ 100
Preliminary health score
Steady, with items to review
Directional performance for the current reporting period
Net Collection Rate
Strong
97.6%
Target 96–98%
Gross Collection Rate
Strong
65.1%
Target 55–70%
Days in A/R
Strong
27.0 days
Target 15–30 days
A/R over 90 Days
Watch
11.5%
Target 5–10%

Capabilities

Six capabilities, one review workflow.

Guided RCM Check-Ins

Consistent recurring entry of supported summary metrics.

Each check-in captures charges, payments, contractual adjustments, total A/R, A/R over 90 days, claims submitted, denied claims, clean claim rate, and the period length.

Claim Harbor — billing activity snapshotSample data

Practice Billing Activity Snapshot

Billing and payment activity this period — charges posted and payments posted during the selected period.

Charges vs payments posted
Charges posted$412,500
Payments posted$268,400
Payments posted represent 65.1% of charges posted this period.
Charges and payments posted during the selected period. Payments posted may relate to claims from earlier periods.
A/R aging snapshot
$186,200
Total A/R
  • A/R under 90$164,800
    88.5% of total A/R
  • A/R over 90$21,400
    11.5% of total A/R
11.5% of A/R is over 90 days — worth reviewing during follow-up
A/R under 90 equals total A/R minus A/R over 90, as of the selected period.
Collection picture
Charges posted
$412,500
Contractual adjustments
$137,800
Estimated collectible
$274,700
Payments posted
$268,400
Difference to estimated collectible
$6,300

The difference to estimated collectible is shown as a value worth monitoring, not a final outcome.

Estimated collectible equals charges posted minus contractual adjustments. This is a directional view only.

KPI Dashboard

Existing calculated RCM performance measures.

Net Collection Rate, Gross Collection Rate, Days in A/R, A/R over 90 days, Denial Rate, and Clean Claim Rate are calculated from the check-in and compared to directional review ranges.

Claim Harbor — KPI dashboardSample data
82
/ 100
Preliminary health score
Steady, with items to review
Directional performance for the current reporting period
Net Collection Rate
Strong
97.6%
Target 96–98%
Gross Collection Rate
Strong
65.1%
Target 55–70%
Days in A/R
Strong
27.0 days
Target 15–30 days
A/R over 90 Days
Watch
11.5%
Target 5–10%

Directional Insights

Existing performance guidance, benchmark opportunities and watch items.

Insights are generated from saved check-ins and grouped as strong performance, items to watch, and items that need review.

Claim Harbor — insightsSample data
StrongNet Collection Rate is inside the directional benchmark range.
StrongClean Claim Rate suggests front-end claim quality is holding.
WatchDays in A/R has moved toward the upper end of the target range.
Needs reviewA/R over 90 days is above the directional range and worth a closer look.

Trends & Provider Comparisons

Current paid Group/Pro functionality only.

Paid Pro workspaces can review performance across reporting periods and compare providers within a practice.

Claim Harbor — KPI dashboardSample data
82
/ 100
Preliminary health score
Steady, with items to review
Directional performance for the current reporting period
Net Collection Rate
Strong
97.6%
Target 96–98%
Gross Collection Rate
Strong
65.1%
Target 55–70%
Days in A/R
Strong
27.0 days
Target 15–30 days
A/R over 90 Days
Watch
11.5%
Target 5–10%

Professional Reporting

Existing internal, shareable, practice and client-facing reports with PDF output.

Reports are built from a saved check-in, respect the audience you select, and export as a PDF that matches the on-screen report.

Claim Harbor — shareable reportSample data

Shareable practice report

Monthly Revenue Snapshot

Reporting period · practice level

Performance highlights

Collections and claim quality performed within directional ranges.

Follow-up focus

Aged A/R over 90 days is the primary item for next period.

Net Collection Rate
Strong
97.6%
Target 96–98%
Gross Collection Rate
Strong
65.1%
Target 55–70%
Days in A/R
Strong
27.0 days
Target 15–30 days

Multi-Client Oversight

Existing Agency Billing Company functionality.

Billing companies on Agency manage unlimited client practices with their own provider rosters and managed workflow areas, plus client-level reporting.

Claim Harbor — insightsSample data
StrongNet Collection Rate is inside the directional benchmark range.
StrongClean Claim Rate suggests front-end claim quality is holding.
WatchDays in A/R has moved toward the upper end of the target range.
Needs reviewA/R over 90 days is above the directional range and worth a closer look.

What you enter

De-identified summary metrics only.

Claim Harbor is designed for period-level summary figures. It does not ingest claim files, patient records, or remittance data, and it is not intended for Protected Health Information.

Entered by you each period

Total charges, total payments, contractual adjustments, total A/R, A/R over 90 days, claims submitted, denied claims, clean claim rate, and period length.

Calculated by Claim Harbor

KPIs, directional status, health score, insights, follow-up priorities, and the finished report — plus PDF output on paid plans.

Figures shown in product images on this site are sample data and do not represent customer results.

Scope

What Claim Harbor does not replace

Claim Harbor is an RCM performance review and reporting layer. It does not replace:

  • Practice-management (PM) software
  • EHR software
  • Clearinghouses
  • Claim submission systems
  • Outsourced billing services

Claim Harbor is designed to sit alongside the systems already producing your billing numbers. You enter de-identified summary metrics from those systems; Claim Harbor calculates the KPIs, directional guidance, and reporting around them.

Run your first check-in free.

No credit card required to start, and no integration to configure first.